F.A.Q. //

I heard humidity levels in your home need to be controlled when you have hardwood floors - is that true?

Ideally, humidity in your home should be kept at approximately 45% when you have hardwood floors installed. An overly dry house during hot seasons can cause flooring to shrink, which in turn may create linear cracks between the flooring slats. On the other hand, an excess of humidity will cause the flooring to swell, and could cause your boards to “cup” (warping into a cup shape, lower in the middle of the board and higher towards the edges) or “crown” (the opposite to cupping, where warping produces higher middles and lower edges).

What do I need to do before the PFS team arrive?

The sanding process produces a fine film throughout the sanded areas. To keep dust from penetrating other areas of your home, we suggest applying thin plastic film to doorways. The plastic (and tape to apply it) can be purchased at your local hardware or home supply store. Floor sanding and floor preparation can be a messy job – but don’t worry. We ensure that we remove absolutely all of the rubbish and waste materials that our work produces.

Due to liability concerns, we need our clients to take care of all the furniture moving and clearing of the floor area before we arrive to begin work on it.

How much notice do I need to give the PFS team?

We can normally attend to your job within one to three weeks. Contact our office for an exact time.

Can I just get a quote for sanding and do the finishing myself?

In our experience such DIY jobs can often lead to disappointing results (see here for further information on why we recommend using professional services). We offer all the equipment and experience to do the job efficiently and correctly the first time – and we guarantee the results. However if you do want to finish the flooring yourself, do contact us for a quotation.